Contact information

📞 Contact Us

We’re here to help! If you have any questions about your order, our products, or anything else, feel free to reach out.

📧 Email Support

support@mypetxo.com

👉 We typically respond within 24 hours (Monday–Friday)


💬 Customer Support Hours

  • Monday – Friday: 9AM to 5PM (EST) (EST)
  • Saturday – Sunday: Limited support

📩 Need Help Fast?

For quicker assistance, please include:

  • Your order number
  • A brief description of your issue

🐾 Our Promise

At mypetxo, we care about you and your pets. Our support team is committed to providing friendly and reliable service every time.